Loading...
Please wait
Loading...
Please wait
From membership coverage to healthcare programs, and from Withings devices to corporate solutions—you’ll find answers to all your frequently asked questions here. If you can’t find what you’re looking for, our team would be happy to get in touch with you.
With our Red, Blue, Black, Blue+, and Black+ membership plans, you can start your journey by “discovering a world full of health” and choose the level that best suits you.
As the first step toward our motto, “Discover a world full of health,” the Red plan is an entry-level option that allows users to explore the ecosystem for free and gain health awareness.
The Blue plan offers a data-driven monitoring experience that combines technology and expert support for users who want to proactively track their health.
The Black plan transforms health into a lifestyle, offering premium privileges, unlimited access and a seamless tracking mechanism in line with the vision of ‘Discover a world full of health’.
Plus plans go beyond standard benefits to offer a fully integrated experience with end-to-end coverage through the integration of corporate health insurance (inpatient).
Yes; thanks to our flexible user experience design, you can upgrade to a higher package at any time through the app to access a broader network of services.
No, the Red plan is a free model focused on “Awareness and First Steps” and serves as your ticket to the ecosystem.
Your entire membership ID is digital; you can instantly access your digital card through the Koç Health Pass mobile app and manage all your processes from a single platform.
Blue+ envisions health as a comfortable space that flows seamlessly with life, offering lifestyle perks such as corporate health coverage, priority scheduling, and in-city transfer.
It is the top-tier plan designed for “high-end” users who prioritise their health in every aspect of their lives and seek comprehensive insurance coverage and uninterrupted access to physicians.
The processes are completely transparent and under the user’s control; automatic renewal preferences and cancellation procedures can be managed effortlessly through the app.
As part of our vision to ‘Discover a world full of health’, our Red members can access a comprehensive digital library and informative videos, all curated by specialists, free of charge.
Yes, thanks to our digital infrastructure, the upgrade is approved instantly, and the discounts and benefits offered by your new plan are activated in your profile within seconds.
Yes, the Blue+ and Black+ plans include the Koç Health Pass Group Health Insurance (Inpatient) coverage, which complements our “Discover a world full of health” vision with financial security.
No, thanks to our integrated data architecture, your health history, test results, and data are securely stored in a single account, regardless of your plan level.
The Blue plan offers comprehensive monitoring as part of proactive health tracking, including physician referrals, telehealth consultations, and support for advanced technology devices.
It is a proactive system that focuses on managing health rather than disease, using data-driven risk prediction, personalised periodic monitoring plans and seamless access.
Plus plans (with integrated insurance) may be subject to certain age criteria as required by law; details and options suitable for you are transparently presented within the app.
Red plan users receive a 5% discount on outpatient and diagnostic services at participating facilities.
TytoCare is a hardware integration that transmits ear, throat, lung and heart sounds to the doctor with high accuracy, enabling a professional clinical examination in the comfort of one’s own home.
Withings devices seamlessly pair with the KHP App via Bluetooth or Wi-Fi, allowing data such as weight and heart rate to flow into the system without the need for manual entry.
Your data is stored in an integrated database that is fully compliant with the LPPD, protected by the highest cybersecurity standards, and accessible only to authorized professionals.
Blue/Blue+ plan holders have 12 consultations per year, while Black/Black+ plan holders have unlimited consultations and can access Family Physician support at any time.
The e-prescription code generated by your physician after a telemedicine consultation is instantly sent to your phone and automatically saved to your digital health record.
By tracking critical metrics such as weight, body mass index, heart rate, and sleep quality, they generate meaningful insights for data-driven preventive medicine.
Yes, for subscriptions that include hardware, guidance is provided for device activation, app synchronization, and data management.
Absolutely; by syncing your past test results and device data from the app, you can provide your physician with comprehensive data for a more accurate diagnosis.
All tests performed at partner institutions are automatically added to your health record within the app thanks to our integration with the digital system.
Yes, there is an AI-powered content system that provides articles, videos, and healthy living recommendations tailored to your health data and lifestyle habits.
Yes, the device is equipped with special attachments that allow children to be examined in the comfort of their own home, making pediatric procedures easier.
Our platform provides 24/7 uninterrupted consultation and access to online Family Physician support in emergency situations.
With medication reminders, periodic check-up schedules, and personalized health tips, the app acts as a proactive assistant to help you stay on top of your health.
Our network includes institutions that provide services at global standards, such as American Hospital, Koç University Hospital, Bodrum American Hospital, American Medical Center, and Anatolia Hospital.
Black plan users are entitled to a 15% discount on inpatient care services.
The “Blue Check-up” preventive healthcare program is available in the Blue and Blue+ plans, while the more comprehensive “Black Check-up” is available in the Black and Black+ plans.
Free emergency ambulance services are provided once a year under the Blue, Black and Blue+ plans, and twice a year under the Black+ plan.
The Blue+ plan offers one transfer per year, and the Black+ plan offers two transfers per year in Istanbul, Izmir, and Bodrum.
Assigned to Blue and higher plans, this advisor guides you from scheduling appointments to managing your healthcare journey.
Discounts are automatically applied through your digital membership and are deducted immediately at the register for outpatient clinic visits, lab tests, and imaging procedures.
Members with Blue, Black, and both Plus plans have priority scheduling at ecosystem hospitals.
According to our tiered model, discounts are provided at the following rates: Red 5%, Blue 10%, Black 15%, Blue+ 20%, and Black+ 25%.
Yes, the American Medical Center and medical centers within the ecosystem are included in the discount rates of the plan you select.
Special program discounts ranging from 10% for Blue membership up to 25% for Black+ membership are available.
This section of our future outlook aims to provide our members with healthcare solutions through our global network of partner providers abroad.
It is a digital wellness and activity system exclusive to Blue+ and Black+ members, offering one class per day through the platform.
It offers a measurable ecosystem that increases productivity and strengthens employee engagement by holistically managing employee health.
These are performance reports that cover the organization’s overall healthcare profile, risk analyses, and healthcare trends using anonymized data.
Integration and distribution solutions are developed for insurance companies, hospital groups, and health technology providers.
The process is initiated by filling out a digital form via the “Get Corporate Services” or “Become a Partner” buttons on our website.
Yes, “screening” packages tailored to the organization’s needs and employee profile are available.
Systems that digitize healthcare processes and transform employee benefits into an “end-to-end” experience directly increase employee satisfaction.
Yes, ensuring employees have location-independent, 24/7 access to physicians is a cornerstone of our corporate health strategy.
Depending on corporate needs, we can organize seminars, events, and digital newsletters to raise awareness about healthy living.
In addition to the basic plan offered under the corporate agreement, employees can upgrade their plans through individual payments.
It refers to designing a sustainable and accessible future for healthcare by developing innovative projects with stakeholders in the healthcare ecosystem.
No; in line with our vision of making information accessible, all our members (including Red) can access the most basic content.
It offers a comprehensive information resource featuring blog posts, academic articles, specialist podcasts, and videos.